Privacy Policy

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Privacy Policy *

Privacy Policy

Last updated: [Insert Date]

This Privacy Policy explains how we collect, use, and protect your personal data when you use this website.

1. Who We Are

This website is operated by Louise Buckley (“we”, “us”, “our”).
If you have any questions about this policy, you can contact us at:
📧 [Insert email address]

We are the “data controller” of your personal data under UK data protection law.

2. What Data We Collect

We may collect the following personal data:

a) Information you provide directly

  • Name

  • Email address

  • Any message submitted via the contact form

  • Billing details (for purchases)

b) When you purchase ebooks

  • Name

  • Email address

  • Billing address

  • Transaction details

Note: Payment details are processed securely by third-party providers — we do not store full card details.

c) Automatically collected data

  • IP address

  • Browser type

  • Device information

  • Website usage data

3. How We Use Your Data

We use your data to:

  • Respond to enquiries via the contact form

  • Process and deliver ebook purchases

  • Provide customer support

  • Improve our website and services

  • Comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

  • Contract – to process purchases

  • Legitimate interests – to respond to enquiries and improve the site

  • Consent – where required (e.g. cookies or marketing) ()

5. How We Store Your Data

Your data is stored securely and only retained for as long as necessary:

  • Contact enquiries: up to 12 months

  • Purchase records: up to 6 years (for tax/legal purposes)

6. Sharing Your Data

We may share your data with:

  • Payment processors

  • Website hosting providers

  • Email service providers

We never sell your data.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time ()

To exercise these rights, contact us at [Insert Email].

8. Cookies

We use cookies to improve your experience. See our Cookie Policy for details.

9. Third-Party Links

This site may contain links to other websites. We are not responsible for their privacy practices.

10. Updates

We may update this policy from time to time. Please check this page periodically.